Dynamics CRM 4 Outlook Repair
One of, if not the biggest complaint of the Outlook client for Dynamics CRM is that the Outlook client has "issues". The great thing about Dynamics CRM 4 is it allows you to repair without the help of your IT department and can be done with a standard user account. To achieve this you would do the following steps:
- Start
- Programs
- Microsoft Dynamics CRM 4.0
- Choose "Diagnostics" from the menu
- Click "Run Diagnostics"
- At the conclusion of the diagnostics you will be informed of any problems that may have been found.
- If you have any errors you can click "Fix All" to repair the errors.
- Click Close to close the diagnostics Window.
You'll notice that there were two items that couldn't be repaired.
- The first that I need 1 gig of memory on my system. In this case it's a virtual PC and I only allocated 768Meg of space but if this was my desktop or laptop I would purchase more memory to get a minimum of one gift of memory and preferably 2Gig of memory.
- The second being that I have synching of a LOT of information between my Outlook client and the CRM system. By reducing the items I'm synching to the items that I need to sync the diagnostics are informing me that I would be improving the overall functionality and speed of my Outlook client which would be a good thing to do to eliminate the sluggish performance I was experiencing.